Operations & Oversight

Don’t miss a thing, managing risk, financial health and compliance

In a competitive landscape, precision and control in managing operations are crucial. ClaimBuild provides a comprehensive solution for company operations and oversight, offering a 360-degree view of your business.

With key data capture and analytics for informed decision making, seamless workflows to automate tasks, robust compliance tools, and scalable inventory management, ClaimBuild adapts to industries ever changing needs and fosters improved collaboration across departments. Empower your business to thrive with ClaimBuild’s intuitive, flexible, and reliable Operational Management features.

Jump to

Oversight

KPI management

Inventory management

OVERSIGHT

Verification & Compliance

Identify and track user activity so you can pinpoint what process has been completed. Monitoring compliance of staff in addition to external contractors is provided through simple reports sent daily.

Identify IP address location

Tracking IP Address information of Users allows management to know exactly what each staff member has worked on and identify specific timelines for completion.

Manage staff and contractor qualifications

Receive detailed report summaries of any expired or soon-to-be expired documentation to maintain strict oversight.

Submit rating reviews and comments to identify your preferred trades

This allows the user to identify any details of the work that has been completed by a trade during the process.

Identify the device type and name of a user’s activity

Be able to see what type of device the user has actioned from in addition to the device name.

KPI MANAGEMENT

Configure your metrics

Set up and personalise your metrics which allow you to manage KPI performance for your teams. Metrics are measured and maintained through timed automation in ClaimBuild.

Customise your specific timeframes

Establish specific duration parameters for main status levels, choosing intervals in minutes, hours, or days to efficiently apply to staff member’s performance.

Colour co-ordinated automatic status updates

Flags will display a high-level overview of status based on the KPI indicators created. These will change automatically and provide context to manage your claims.

KPI reporting

Extract formatted KPI reporting to identify claim average open rates, role type achievement and revenue information.

INVENTORY MANAGEMENT

Know where your equipment is

Understanding where your assets are and knowing what revenue they return is critical to business health and decision-making. In ClaimBuild, you can be assured your stock is always accounted for.